FAQs - HUB Streetwear Malaysia | Your Premier Malaysia Streetwear Brand
1. What is HUB Streetwear Malaysia?
HUB Streetwear Malaysia is a leading Malaysia streetwear brand offering trendy and high-quality streetwear apparel for fashion enthusiasts across the country.
2. Where can I purchase HUB Streetwear Malaysia products?
You can purchase HUB Streetwear Malaysia products online through our official website or visit our physical stores located in Batu Pahat, Johor, Malaysia.
3. What is the return and refund policy for HUB Streetwear Malaysia?
Our return and refund policy allows for product replacements within 5 days for online purchases and 7 days for in-store purchases, provided the product is in its original condition. We do not offer refunds except for products with quality issues.
4. How do I initiate a product replacement with HUB Streetwear Malaysia?
To initiate a product replacement, please contact our customer service with proof of purchase. Ensure the product is in its original condition with tags intact and no signs of wear or damage.
5. Does HUB Streetwear Malaysia offer free shipping?
Yes, HUB Streetwear Malaysia offers free shipping on all orders within Malaysia. Delivery typically takes between 2 to 10 working days.
6. What makes HUB Streetwear Malaysia unique compared to other Malaysia streetwear brands?
HUB Streetwear Malaysia stands out due to its commitment to quality, unique designs, and excellent customer service. Our products are designed to reflect the latest trends in streetwear while maintaining comfort and durability.
7. Can I get a refund for promotional items at HUB Streetwear Malaysia?
No, promotional items discounted by 40% or more are not eligible for replacement or refund unless there is a quality issue.
8. What should I do if I receive a defective product from HUB Streetwear Malaysia?
If you receive a defective product, contact our customer service immediately. We will arrange for a replacement and cover all shipping costs associated with the return.
9. Does HUB Streetwear Malaysia offer customization services?
No, we currently do not offer customization services for our products. Personalized or customized items are not eligible for replacement or refund.
10. How does HUB Streetwear Malaysia handle customer privacy?
HUB Streetwear Malaysia is committed to protecting customer privacy. We collect and process personal data responsibly and use SSL encryption to secure online transactions. Your data is stored securely and not shared with third-party processors.
HUB Streetwear Malaysia is a leading Malaysia streetwear brand offering trendy and high-quality streetwear apparel for fashion enthusiasts across the country.
2. Where can I purchase HUB Streetwear Malaysia products?
You can purchase HUB Streetwear Malaysia products online through our official website or visit our physical stores located in Batu Pahat, Johor, Malaysia.
3. What is the return and refund policy for HUB Streetwear Malaysia?
Our return and refund policy allows for product replacements within 5 days for online purchases and 7 days for in-store purchases, provided the product is in its original condition. We do not offer refunds except for products with quality issues.
4. How do I initiate a product replacement with HUB Streetwear Malaysia?
To initiate a product replacement, please contact our customer service with proof of purchase. Ensure the product is in its original condition with tags intact and no signs of wear or damage.
5. Does HUB Streetwear Malaysia offer free shipping?
Yes, HUB Streetwear Malaysia offers free shipping on all orders within Malaysia. Delivery typically takes between 2 to 10 working days.
6. What makes HUB Streetwear Malaysia unique compared to other Malaysia streetwear brands?
HUB Streetwear Malaysia stands out due to its commitment to quality, unique designs, and excellent customer service. Our products are designed to reflect the latest trends in streetwear while maintaining comfort and durability.
7. Can I get a refund for promotional items at HUB Streetwear Malaysia?
No, promotional items discounted by 40% or more are not eligible for replacement or refund unless there is a quality issue.
8. What should I do if I receive a defective product from HUB Streetwear Malaysia?
If you receive a defective product, contact our customer service immediately. We will arrange for a replacement and cover all shipping costs associated with the return.
9. Does HUB Streetwear Malaysia offer customization services?
No, we currently do not offer customization services for our products. Personalized or customized items are not eligible for replacement or refund.
10. How does HUB Streetwear Malaysia handle customer privacy?
HUB Streetwear Malaysia is committed to protecting customer privacy. We collect and process personal data responsibly and use SSL encryption to secure online transactions. Your data is stored securely and not shared with third-party processors.